Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem reinstalling firefox

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by caysteve

caysteve
caysteve
more options

I just uninstalled forefox to sort out a crash problem. Now when trying to re install , I get a message telling me that firefox needs to reboot the system to complete a previous uninstall of firefox.. I have re-booted several times and keep getting the message..

anyone know how to solve this?

Thanks

I just uninstalled forefox to sort out a crash problem. Now when trying to re install , I get a message telling me that firefox needs to reboot the system to complete a previous uninstall of firefox.. I have re-booted several times and keep getting the message.. anyone know how to solve this? Thanks

All Replies (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

which OS you are using? Before reinstalling remove firefox program folder http://kb.mozillazine.org/Uninstalling_Firefox download and make a clean reinstall of firefox http://www.mozilla.org/en-US/firefox/all.html

caysteve
caysteve Question owner
more options

Windows 7, and thanks, removing the program folder fixed the issue,.