Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On the inbox screen on the right is the up down scroll, at the top there is rapid scroll which is too close to the Messaging box so when i select scroll up

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

peter01827
peter01827
more options

when on the inbox screen if i need to scroll up when i place the cursor on the rapid up > the messaging symbol is also highlighted so when i click on the > up the Messaging box opens. How can i move the > up symbol or the Messaging symbol ?

when on the inbox screen if i need to scroll up when i place the cursor on the rapid up > the messaging symbol is also highlighted so when i click on the > up the Messaging box opens. How can i move the > up symbol or the Messaging symbol ?

All Replies (2)

iamjayakumars
iamjayakumars
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm not using the new social features in Firefox.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.