We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

One section of one web site gives "The parameter is incorrect" only after I log into the site and only a blank screen?

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

more options

"The parameter is incorrect" is the error msg. on a blank screen when I log in to a particular web site. Of many tabs at the site only one gives this error. Without logging in I can navigate as I desire. I access this site on a daily basis. Using Safari is no problem at all. FF 16.0.2 on a mac 10.6.8 this also occurred before upgrade to 16.0.2 I have not applied any bells or whistles to FF . . to my knowledge.

Bob

"The parameter is incorrect" is the error msg. on a blank screen when I log in to a particular web site. Of many tabs at the site only one gives this error. Without logging in I can navigate as I desire. I access this site on a daily basis. Using Safari is no problem at all. FF 16.0.2 on a mac 10.6.8 this also occurred before upgrade to 16.0.2 I have not applied any bells or whistles to FF . . to my knowledge. Bob

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"