Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

16.0 menues not working

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by validated

more options

windows 7 - 64 bit, firefox 16.0.2 . FireFox menues not opening properly. If I rollover the menu, I can only get an outline of where the menu should be but it does not fill in menu items. I'm talking about the main menues like "File" "Edit" "View" "History" " Bookmarks" etc. It started a couple of days ago ( today is Nov 8 2012), I have uninstalled and reinstall 16.0.2 , no improvement.

windows 7 - 64 bit, firefox 16.0.2 . FireFox menues not opening properly. If I rollover the menu, I can only get an outline of where the menu should be but it does not fill in menu items. I'm talking about the main menues like "File" "Edit" "View" "History" " Bookmarks" etc. It started a couple of days ago ( today is Nov 8 2012), I have uninstalled and reinstall 16.0.2 , no improvement.

All Replies (2)

more options

Try to disable hardware acceleration in Firefox.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

Thank you

turned off "Use hardware acceleration when available" .

Now I have to get my bookmarks back but they're gone no backup

(reinstalled)

I have my IE8 bookmarks so I didn't lose everything