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Firefox kills Dell touch pad

  • 2 replies
  • 4 have this problem
  • 7 views
  • Last reply by russ_mk2

russ_mk2
russ_mk2
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Every time I open Firefox and use my touch pad in the browser the touch pad stops working.

OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 OS Manufacturer Microsoft Corporation System Manufacturer Dell Inc. System Model Vostro 3500 System Type x64-based PC Processor Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, 2394 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date Dell Inc. A10, 10/25/2010 SMBIOS Version 2.6 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" Installed Physical Memory (RAM) 3.00 GB Total Physical Memory 2.87 GB Available Physical Memory 1.43 GB Total Virtual Memory 5.73 GB Available Virtual Memory 3.58 GB Page File Space 2.87 GB


Hardware Type Dell Touchpad Number of Buttons 0 Status OK PNP Device ID ACPI\SYN0604\4&C3AB275&0 Power Management Supported No Double Click Threshold Not Available Handedness Not Available IRQ Channel IRQ 12 Driver c:\windows\system32\drivers\i8042prt.sys (6.1.7600.16385, 103.00 KB (105,472 bytes), 7/13/2009 5:19 PM)

Every time I open Firefox and use my touch pad in the browser the touch pad stops working. OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 OS Manufacturer Microsoft Corporation System Manufacturer Dell Inc. System Model Vostro 3500 System Type x64-based PC Processor Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, 2394 Mhz, 2 Core(s), 4 Logical Processor(s) BIOS Version/Date Dell Inc. A10, 10/25/2010 SMBIOS Version 2.6 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" Installed Physical Memory (RAM) 3.00 GB Total Physical Memory 2.87 GB Available Physical Memory 1.43 GB Total Virtual Memory 5.73 GB Available Virtual Memory 3.58 GB Page File Space 2.87 GB Hardware Type Dell Touchpad Number of Buttons 0 Status OK PNP Device ID ACPI\SYN0604\4&C3AB275&0 Power Management Supported No Double Click Threshold Not Available Handedness Not Available IRQ Channel IRQ 12 Driver c:\windows\system32\drivers\i8042prt.sys (6.1.7600.16385, 103.00 KB (105,472 bytes), 7/13/2009 5:19 PM)

All Replies (2)

dumdidadida
dumdidadida
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Hi,

If the touchpad has a Windows Start entry or a Control Panel applet, you can try to adjust its settings including sensitivity.

russ_mk2
russ_mk2 Question owner
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When using Firefox everything related to the Dell Synaptics touch pad no longer functions. I literally have to restart my computer to be able to use my touch pad again.