We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trying to print web page, I go to print properties. The error "Function address 0x0 caused a problem fault" only on network PC's not connected to printer

philly wireless tech
philly wireless tech
more options

I am currently using Firefox 12.0 and MS XP. Exception code 0xc0000005. The PC that is directly connected to printer works fine. Started happening about 3 weeks ago. I have seen the other posts, but those solutions did not resolve. Thanks.

I am currently using Firefox 12.0 and MS XP. Exception code 0xc0000005. The PC that is directly connected to printer works fine. Started happening about 3 weeks ago. I have seen the other posts, but those solutions did not resolve. Thanks.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

You probably have seen the suggestion to clear Firefox's saved settings for your printers. If not, please check out the "Reset Printer" section of this article, especially the parenthetical reference on #3: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

If the problem persists, what kind of printers are they?