Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suddenly I can not select anything within the top inch or so of any web page. The scroll bar arrow doesn't work at the top. I don't know what to do. I tried updating my browser but the problem still exists.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Vivek

more options

Everything worked fine on Tues. I shut down my system and then on Wed. morning, the problem appeared. Anything within the top inch or so of a webpage is unavailable to select. It is like there is an inch of the page that is dead. It is that way on every website that I visit with Firefox. It does not happen if I use internet explorer, which I do not like and do not want to have to go back to using. Please help!!! My sister in law has the same problem with firefox.

Everything worked fine on Tues. I shut down my system and then on Wed. morning, the problem appeared. Anything within the top inch or so of a webpage is unavailable to select. It is like there is an inch of the page that is dead. It is that way on every website that I visit with Firefox. It does not happen if I use internet explorer, which I do not like and do not want to have to go back to using. Please help!!! My sister in law has the same problem with firefox.

All Replies (1)

more options

Hi,

Please see this. You may also want to check if this happens in Safe Mode.