Since the last update from firefox I can no longer see my e-mails they just come up as a blank page.If I use windows explorer as my browser I can read them ok,what is causing this?
I receive e-mails ok and can see the subject,but when I click to open all I see is a blank page.Using another browser I can access my e-mails ok
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You mean you see your Inbox with the titles of the emails but when you click on them you just get a blank? That happened to me and a colleague too. Try clicking on Reply or Forward to see a given email, as Yorknyc suggested. If that doesn't work, try Print. Also, if you haven't changed to the new look for Gmail, try that. The problem has now gone away for us, after trying these things.
Ok thanks will try that
I receive e-mails ok and can see the subject,but when I click to open all I see is a blank page.Using another browser I can access my e-mails ok and i teyed what you say but dosnt work
This problem can be caused by an Adblock Plus filter.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Hi, thanks for the info,I disabled the Adblock Plus Filter and this has solved my problem.
Many thanks
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You're welcome