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I just installed FF v6. Now the Addons Manager won't start - it just says, "Loading..." forever.

  • 5 replies
  • 35 have this problem
  • 2 views
  • Last reply by marcodalo

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I'm trying to manage my add-ons. When I launch the Add-ons manager, I just get a "Loading..." window forever.

I'm trying to manage my add-ons. When I launch the Add-ons manager, I just get a "Loading..." window forever.

Modified by J.L.Miller

Chosen solution

Click on Extensions, Appearance or Plugins in the left column of the Add-ons Manager display.

  • The problem is that the Add-ons Manager display, when opened the first time, is on "Get Add-ons" and that must be downloaded from the Add-ons server which is currently overburdened due to users, and the update process for Firefox 6, checking for updates.

If you need to look for new Add-ons, go directly to the Add-ons site and use the search box on that page: https://addons.mozilla.org/en-US/firefox/


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Read this answer in context 👍 13

All Replies (5)

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Chosen Solution

Click on Extensions, Appearance or Plugins in the left column of the Add-ons Manager display.

  • The problem is that the Add-ons Manager display, when opened the first time, is on "Get Add-ons" and that must be downloaded from the Add-ons server which is currently overburdened due to users, and the update process for Firefox 6, checking for updates.

If you need to look for new Add-ons, go directly to the Add-ons site and use the search box on that page: https://addons.mozilla.org/en-US/firefox/


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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This is caused by a little bug (programming error) in the Addon-manager. See bug 679604 for info.

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That item for bug 679604 states:

  1. the work-around that I suggested is the only method currently to stop the problem
  2. that it only happens one time, the first time that the Add-ons Manager is loaded
  3. that it is a minor issue and it is unlikely to result in a Firefox 6 update, at this time
  4. that the issue will occur when upgrading or downgrading (ver 4 or 5 to ver 6 and vice-versa)
  5. there is some discussion about adding it to the Release Notes, which, unfortunately, most users do not read
  6. updating to a version after Firefox 6, the problem will not occur
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Solved it ! Thank you.

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Solved it! Thank you.