Are you running Firefox in Private Browsing mode?

• https://support.mozilla.com/kb/Private+Browsing
• You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
• To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
• Deselect: [ ] "Permanent Private Browsing mode"

Hello cor-el,

Thank you for your reply.

I've checked all those things and the settings are all fine. The tools menu displays the "Start Private Browsing". As I understand it that means I'm not in private browsing mode.

I've done a complete system cleanup and rebooted a couple of times but it still says private. Update says I have the latest version of Firefox.

I'm wondering if I should revert back to the previous version and see if the tool works again but I don't know how to do that.

Regards, Lizzi.

Also, I just noticed, I went to dictionary.com a moment ago and the rank showed up for a few seconds before displaying private again.

You can try to contact the publisher (creator) of that toolbar and ask them how to solve this issue.

After I sent my last post I added the compatibility tool and discovered that tool doesn't work with Firefox 6.

Thanks for your help.

Regards, Lizzi.

Well, I removed and reinstalled the Alexa status bar tool. It says it has compatibility problems but it IS working now. L.

It seems alexa changed policy rules. So, to fix the problem you have to uninstall and then re-install again. When you re-install you have to accept the alexa policy (you will be redirected to http://www.alexa.com/toolbar/policy?v=status ).

It looks like this is implemented like this since firefox 6.0