Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I'm typing to compose an e-mail, the alphabets jump and I oftentimes lose a good amount of text already typed.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

When I type, the letters shift (they jump from desired position to another position, i.e.: sometimes, the word jumps to the addressees tab, or some place else like down below the task bar.

When I type, the letters shift (they jump from desired position to another position, i.e.: sometimes, the word jumps to the addressees tab, or some place else like down below the task bar.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


In Firefox 4 and later Safe mode disables extensions and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.