Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

webmail will not load after update to Firefox V5.0

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by chrisfox

chrisfox
chrisfox
more options

Installed V5 and now cannot access webmail through Firefox.Using Talk talk.Log into web mail as normal but instead of eg."you have 5 new messages".get "you have undefined new mails in your inbox"No messages visible. No problem using Internet explorer.

Installed V5 and now cannot access webmail through Firefox.Using Talk talk.Log into web mail as normal but instead of eg."you have 5 new messages".get "you have undefined new mails in your inbox"No messages visible. No problem using Internet explorer.

All Replies (2)

Svetlana
Svetlana
more options

This seems to be an issue with the website. Please try to "fake" your useragent string with this extension:

https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/

Set it to Firefox 4's string and see if it works. Thank you.

chrisfox
chrisfox Question owner
more options

Thanks for the advice ,but I have no idea how to do what you suggest.