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i'm getting a script problem message on hotmail

  • 1 reply
  • 80 have this problem
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  • Last reply by cor-el

laurentaryn
laurentaryn
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everytime i try to switch users or exit out of hotmail this script message pops up: "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://js2.wlxrs.com/_D/F$Live.SiteContent.Messenger/4.2.59120/release/Microsoft.Live.Core.LocalStorage.FF.js:39". it pauses all of my other tabs (giving me the "not responding" message). i've asked the people over at hotmail, and they suggested i ask someone here. it doesn't happen if i use another browser, or with any other sites. any help would be greatly appreciated. thank you.

everytime i try to switch users or exit out of hotmail this script message pops up: "A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://js2.wlxrs.com/_D/F$Live.SiteContent.Messenger/4.2.59120/release/Microsoft.Live.Core.LocalStorage.FF.js:39". it pauses all of my other tabs (giving me the "not responding" message). i've asked the people over at hotmail, and they suggested i ask someone here. it doesn't happen if i use another browser, or with any other sites. any help would be greatly appreciated. thank you.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")