Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox does not ask me if i want to save my password

  • 30 replies
  • 803 have this problem
  • 449 views
  • Last reply by Cnote2002

more options

i just bought a new computer, downloaded the latest firefox (did not import any info from my old computer's firefox yet), and though i saw the expected prompt to save a password when entering one on a site once (i did not save it at the time), the prompt no longer appears. the same thing occurs for any site, it never asks me if i want to save a password. i've rechecked my settings, and i have it set correctly to ask for it (the box IS clicked to 'remember passwords for sites', don't have it in 'private browsing' mode either (the option is grayed oust), have disabled any add-ons that i had (i only have AdBlock and McAfee as add-ons), have restarted Firefox multiple times, and still no luck, it never asks me if i want to save a password for any logons on any sites. i'm running Windows 7, and using Firefox 3.6.11. HELP! thanks.

i just bought a new computer, downloaded the latest firefox (did not import any info from my old computer's firefox yet), and though i saw the expected prompt to save a password when entering one on a site once (i did not save it at the time), the prompt no longer appears. the same thing occurs for any site, it never asks me if i want to save a password. i've rechecked my settings, and i have it set correctly to ask for it (the box IS clicked to 'remember passwords for sites', don't have it in 'private browsing' mode either (the option is grayed oust), have disabled any add-ons that i had (i only have AdBlock and McAfee as add-ons), have restarted Firefox multiple times, and still no luck, it never asks me if i want to save a password for any logons on any sites. i'm running Windows 7, and using Firefox 3.6.11. HELP! thanks.

Chosen solution

Tools > Options > Privacy
un-check Automatically start Firefox in a private browsing session
Then restart Firefox

Read this answer in context 👍 12

All Replies (10)

more options

See also Saved Password Editor: https://addons.mozilla.org/firefox/addon/60265

more options

Me too.

more options

IT IS SOLVED FOR ME !!! Hope it will help some people too...

Thanks to cor-el for pointing out the right direction when having a compatibility issue : Troubleshooting extensions and themes

Solution : I had to Turn off hardware acceleration , restart Firefox then it worked again, I could finally save my passwords :)

more options

@ the-edmeister - Thank you!!!!! The Saved Password Editor extension works beautifully!!!!

more options

There is still one possibility that I didn't see mentioned and the person who said she tried everything and it didn't work never indicated finding a solution. This one is similar to private browsing. Make sure you are not clearing passwords when ending Firefox (or clearing history from the Tools menu).

Make sure the "Clear Saved Passwords" is not checked on the "Settings for Clearing History" panel.

more options

If you cancel a prompted password save request, Firefox will put an entry into the Password manager with nothing for password. I found this entry by inspecting account list and deleted the record with blank password and then Firefox prompted me again. BUG!!!

more options

This is really really annoying, it has been happening to me randomly in various sites. Sometimes it remembers the password and/or username and other times it randomly does not! The problem is, it is not only the fact that it used to remember them before, it is the fact that it does NOT ask me if I want to remember them again or not! The passwords just simply do not show up! It has been happening since version 2.0 and now with version 5.0 and still not a permanent fix/solution. Popular websites that this has occurring since I can remember is ebay.com.au

Modified by fireniko

more options

try solutions starting at following, and check out the links, especially those at the end of the article, like "Password Manager" which has additional suggestions and links. When you find a solution, if eBay is a particular problem it can be added to the following page as well. Clearing eBay cookies is a possibility, did you look at the other 27 replies (some of which like yours are questions).

User name and password not remembered - MozillaZine Knowledge Base

http://kb.mozillazine.org/User_name_and_password_not_remembered
more options

I fixed this problem. What worked for me was that for some reason google was added to the exceptions list for saving passwords. Even though it still saved ones I had in it previously.

I did Tools -> Options -> Exceptions (the one in the password settings area) -> Then remove the site that you can't save your password on if it's there.

more options

1. Go to: -Options -Privacy Select, history/Firefox will: "use custom settings for history" from the drop dox Select "Accept cookies from sites" 2. Go to: -Security Select "Remember passwords for sites"

That fixed it for me. You can have any combination of selections you want in the Privacy tab (eg. I have them all unchecked).

A tad cumbersome for such a basic option. Come on Firefox....come on man.

  1. 1
  2. 2