We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

lost inbox messages when I changed host account settings

  • 1 reply
  • 0 have this problem
  • Last reply by david

Fay Cusa
Fay Cusa
more options

hi, I just changes hosting, but saw after setting things up, (click settings - account settings - changed server name) that the account looked brand new, empty, no subfolders with sorted messages.

is this because I'd lazily set up imap on my old hosting instead of pop3? I know thunderbird has local copies of everything though, right? because I could see emails still while I was offline.

can I get my old emails back?

hi, I just changes hosting, but saw after setting things up, (click settings - account settings - changed server name) that the account looked brand new, empty, no subfolders with sorted messages. is this because I'd lazily set up imap on my old hosting instead of pop3? I know thunderbird has local copies of everything though, right? because I could see emails still while I was offline. can I get my old emails back?

All Replies (1)

david
david
  • Top 10 Contributor
more options

If you set up email on a new server, there will be no messages there. If I understand properly, the messages are on the old server.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.