Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

F.Y.I.: Charter / Spectrum "dropped" Thunderbird

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by david

Marathon
Marathon
more options

After having trouble sending email with Thunderbird, I contacted Spectrum, a.k.a. Charter , support. It turns out, Spectrum will no longer connect with Thunderbird:

"Thank you so much for your patience! I was doing some research and Spectrum is not allowing links with thunderbird server as of March 2024. You can use spectrum email on apple mail or outlook going forward but thunderbird email linking has been eliminated."

Thought you would like to know.

By the way, I'm using Linux (KUbuntu 22.04).

After having trouble sending email with Thunderbird, I contacted Spectrum, a.k.a. Charter , support. It turns out, Spectrum will no longer connect with Thunderbird: "Thank you so much for your patience! I was doing some research and Spectrum is not allowing links with thunderbird server as of March 2024. You can use spectrum email on apple mail or outlook going forward but thunderbird email linking has been eliminated." Thought you would like to know. By the way, I'm using Linux (KUbuntu 22.04).

All Replies (1)

david
david
  • Top 10 Contributor
more options

Interesting. I saw a similar post on the forum for another email client with the same message, that email clients would not be allowed. Only webmail. Their website still indicates support - https://www.spectrum.net/support/internet/email-settings but possibly not current.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.