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Missing Sub-folders

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by clarkejb

clarkejb
clarkejb
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I have read and tried previous suggestions about missing folder and sub-folders. I saved all of my folders and sub-folders in a file and deleted the TB program (it had a bug). I reinstalled TB and imported from a previous version. All of my folders re-installed but without sub-folders. I've added IMAP to my POP server settings, made sure I'm looking in Unified folders, done multiple imports and cannot seem to import (or view) my missing sub-folders. I can view them in my saved folder, but can't open them because they are .msf files. Any suggestions would be appreciated.

I have read and tried previous suggestions about missing folder and sub-folders. I saved all of my folders and sub-folders in a file and deleted the TB program (it had a bug). I reinstalled TB and imported from a previous version. All of my folders re-installed but without sub-folders. I've added IMAP to my POP server settings, made sure I'm looking in Unified folders, done multiple imports and cannot seem to import (or view) my missing sub-folders. I can view them in my saved folder, but can't open them because they are .msf files. Any suggestions would be appreciated.

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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.msf files are only an index do your folder data

clarkejb
clarkejb Question owner
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Okay. In my saved file, there are two files listed for each item saved: File and MSF File. These are my sub-folders. Is there a way to move or copy them into my TB Local Folders?