Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error web site Facebook

  • 1 reply
  • 1 has this problem
  • 22 views
  • Last reply by Mich

sinon em
sinon em
more options

When I log in web Facebook, It is showing message below:

Sorry, something went wrong.

We're working on getting this fixed as soon as we can.

When I log in web Facebook, It is showing message below: Sorry, something went wrong. We're working on getting this fixed as soon as we can.

All Replies (1)

Mich
Mich
more options

Here are some troubleshooting steps you can try:

1)Clear your Firefox cookies and cache: Go to the Firefox menu, click on "Options," then "Privacy & Security," and under "Cookies and Site Data," click "Clear Data." Make sure to check the boxes next to "Cookies and Site Data" and "Cached Web Content," then click "Clear." 2)Disable Firefox extensions: Some Firefox extensions can interfere with websites, including Facebook. Try disabling all of your Firefox extensions to see if that resolves the issue. Go to the Firefox menu, click on "Add-ons," then "Extensions," and disable all extensions. 3)Use Facebook in a private browsing window: Open a private browsing window in Firefox and try logging into Facebook there. If it works, then the issue could be related to your Firefox cookies and cache, so you may need to clear them.