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Filtering before junk status ?

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by comms

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I have a simple filter set up to recognise the from address and place the email in a specific folder. It is set to 'Filter before junk classification'. However the email always ends up in the junk folder, until i click to open it, when it goes to the inbox. Then when you open it, it is moved to the correct mail box. Why isn't this happening on arrival ? Thanks.

I have a simple filter set up to recognise the from address and place the email in a specific folder. It is set to 'Filter before junk classification'. However the email always ends up in the junk folder, until i click to open it, when it goes to the inbox. Then when you open it, it is moved to the correct mail box. Why isn't this happening on arrival ? Thanks.

All Replies (4)

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Hello there We have read your message. We try to help you.



https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters



Greetings Firefox volunteer.

Modified by Display name. день сумо

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Thanks for the reply and the link.

It's not a big deal and I guess I'll have to live with it !   ;-)
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Is the account IMAP? what mail provider? I suspect one associated with yahoo really.