Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem with Thunderbird communicating with aol servers

  • 1 reply
  • 2 have this problem
  • 106 views
  • Last reply by sfhowes

hdebaugh
hdebaugh
more options

My email is [email protected]. I am trying to switch over from windows live mail. When I set up Thunderbird account it expects the pop3 server to be .verizon.net . However aol took over the management of the servers and switched both the incoming and outgoing servers to pop.aol.com and smtp.aol.com When I go in and manually change the incoming and outgoing servers, I have successfully modified the info. However, when I go into the show password page, it shows my url as mailbox://pop.verizon.net (mailbox://pop.verizon.net) Twice I was able to set the account up and Thunderbird successfully brings in my existing emails from the aol server. However, the next time it checks for mail I receive this message – “Sending of password for user name did not succeed. Mail server pop.aol.com responded: [SYS/TEMP] Server error - Please try again later.” 

It never succeeds after this.  It looks like Thunderbird is still using the pop.verizon.net address for incoming mail even though it correctly lists in the server settings the pop server as pop.aol.com.

Please help me resolve this problem.

My email is [email protected]. I am trying to switch over from windows live mail. When I set up Thunderbird account it expects the pop3 server to be .verizon.net . However aol took over the management of the servers and switched both the incoming and outgoing servers to pop.aol.com and smtp.aol.com When I go in and manually change the incoming and outgoing servers, I have successfully modified the info. However, when I go into the show password page, it shows my url as mailbox://pop.verizon.net (mailbox://pop.verizon.net) Twice I was able to set the account up and Thunderbird successfully brings in my existing emails from the aol server. However, the next time it checks for mail I receive this message – “Sending of password for user name did not succeed. Mail server pop.aol.com responded: [SYS/TEMP] Server error - Please try again later.” It never succeeds after this. It looks like Thunderbird is still using the pop.verizon.net address for incoming mail even though it correctly lists in the server settings the pop server as pop.aol.com. Please help me resolve this problem.

Chosen solution

Remove the passwords from Saved Passwords, check that the authentication method for pop.aol.com and smtp.aol.com is OAuth2, check that cookies are accepted in TB Preferences, then restart TB and enter the account password in the OAuth window when asked to allow TB access.

Other users have retained the pop.verizon.net server, but replaced the account password with an app password and 'normal password' authentication.

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

Remove the passwords from Saved Passwords, check that the authentication method for pop.aol.com and smtp.aol.com is OAuth2, check that cookies are accepted in TB Preferences, then restart TB and enter the account password in the OAuth window when asked to allow TB access.

Other users have retained the pop.verizon.net server, but replaced the account password with an app password and 'normal password' authentication.