We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Attachment file "does not exist."

more options

When I try to open a Thunderbird email attachment, LibreOffice reports, for example that "/tmp/mozilla_leon0/Wild horses near Lithgow captured to control feral population in Newnes State Forest 11-11-2021 pm.docx does not exist." On checking, I find that: 1. I can find the file if I use Files and 2. When I try to open the file directly from LibreOffice, I get the same message as above. LibreOffice can find the hidden directories /tmp/.snap and /tmp/.X11-unix, but cannot find /tmp/mozilla_leon0/. I am using Thunderbird 78.13.0. This issue has arisen since I updated LibreOffice to version 7.2.2.2. That suggests that the problem arises from my LibreOffice settings. Is there a Thunderbird setting that I can change, to address this problem? Or do I have to

When I try to open a Thunderbird email attachment, LibreOffice reports, for example that "/tmp/mozilla_leon0/Wild horses near Lithgow captured to control feral population in Newnes State Forest 11-11-2021 pm.docx does not exist." On checking, I find that: 1. I can find the file if I use Files and 2. When I try to open the file directly from LibreOffice, I get the same message as above. LibreOffice can find the hidden directories /tmp/.snap and /tmp/.X11-unix, but cannot find /tmp/mozilla_leon0/. I am using Thunderbird 78.13.0. This issue has arisen since I updated LibreOffice to version 7.2.2.2. That suggests that the problem arises from my LibreOffice settings. Is there a Thunderbird setting that I can change, to address this problem? Or do I have to

All Replies (2)

more options

Thunderbird uses the system tmp folder. My guess is the new version of libre is looking for a quoted file name because it has spaces in it (ala windows). Can you reproduce with files without an spaces in the file name?

more options

I re-named the file to "Testdoc.docx." LibreOffice still reports that the document does not exist.