We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need mx and txt records for 365 office setup

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by Stans

flipfloplocal
flipfloplocal
more options

I set up Office 365 go daddy email on Thunderbird and it worked great 10/2-10/22 not I get error messages cannot send or receive email. "Login to server smtp.office365.com with username [email protected] failed." Called Go Daddy and they say the MX, TXT and DKIM records are missing and that they need those from Thunderbird to make the email trandfer work. I cannot find these anywhere....HELP

I set up Office 365 go daddy email on Thunderbird and it worked great 10/2-10/22 not I get error messages cannot send or receive email. "Login to server smtp.office365.com with username [email protected] failed." Called Go Daddy and they say the MX, TXT and DKIM records are missing and that they need those from Thunderbird to make the email trandfer work. I cannot find these anywhere....HELP

All Replies (1)

Stans
Stans
more options

See https://uk.godaddy.com/help/do-i-need-to-change-any-domain-settings-when-i-have-my-email-transferred-23954

You won't find those settings in Thunderbird. Did you buy/register your domain through Thunderbird?