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cannot send emails

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Stans

doreen.caffrey
doreen.caffrey
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An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 69.168.106.129 (69.168.106.129:25), connect error 10060.

I have recently moved and am now with Suddenlink. I had no problems for the first week and a half. The last couple of days I am unable to send emails.

An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 69.168.106.129 (69.168.106.129:25), connect error 10060. I have recently moved and am now with Suddenlink. I had no problems for the first week and a half. The last couple of days I am unable to send emails.

All Replies (2)

svlad2009
svlad2009
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The error mention an IP instead of a name Try to set as servers those mentioned on their help page \www.suddenlinkbusiness.com/faq?question=401#open

Stans
Stans
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Why are you using the insecure, non-recommended port 25 instead of port 465 with SSL security?