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Not able to identify zip file for downloading

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by mihir19

mihir19
mihir19
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I am using Firefox 48 on my windows 10 laptop and I am not able to download the zip file from the browser from my university website, its downloading the file but not as a zip file but in some other format, I tried doing it on the android application after updating to latest version and the same problem occurred. I tried downloading it using my edge browser and it worked. I have uploaded the photos, you can check the file format in which its is downloading in that.

I am using Firefox 48 on my windows 10 laptop and I am not able to download the zip file from the browser from my university website, its downloading the file but not as a zip file but in some other format, I tried doing it on the android application after updating to latest version and the same problem occurred. I tried downloading it using my edge browser and it worked. I have uploaded the photos, you can check the file format in which its is downloading in that.
Attached screenshots

All Replies (2)

ARMAN KHAN
ARMAN KHAN
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hello

mihir19........

follow the steps and instructions:

step1:

firstly you should update firefox

  • click 3 horizontal line top right on browse screen.
  • click help.
  • click about firefox .
  • wait few second automatically update your broswer.

step2:

  • click 3 horizontal line top right on browse screen and select Options. ...
  • Select the General panel.
  • Go to the Downloads sectionFind the Downloads section under Files and Applications
  • Click the Browsebutton next to the Save files to entry.
  • Choose a different download folder for saving files.
  • Close the about:preferences page. Any changes you've made will automatically be saved.

tell me its helps then mark solution.

thank you!

mihir19
mihir19 Question owner
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I have updated the browser to the latest version and changed the download folder but its still not working.