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having a problem trying to load Firefox - problem just started

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Eve

When I click to open Firefox, nothing happens. Have tried to uninstall an re-install and, again, nothing happens. Problem just started.

When I click to open Firefox, nothing happens. Have tried to uninstall an re-install and, again, nothing happens. Problem just started.

All Replies (1)

try following the instructions here under "No error message"

https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions

You'll likely have to uninstall and reinstall firefox