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How can I find saved emails after reinstalling Thunderbird

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

info555
info555
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We had a power outage and my operating system had to be reinstalled. When I downloaded Thunderbird, it found all my new emails, but my saved and sent emails folders were gone. Can I get these back?

We had a power outage and my operating system had to be reinstalled. When I downloaded Thunderbird, it found all my new emails, but my saved and sent emails folders were gone. Can I get these back?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Before you reinstalled Windows, did you backup the TB profile folder, or do you have any backups? Did the reinstall create a backup of the AppData folder (hidden by default)?

Are the accounts POP or IMAP? The fact you recovered some mail suggests it's IMAP, and if so, some additional folders may be restored by subscribing to them (right-click the account, Subscribe...).