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Thunderbird opening on the TRASH folder. Help

  • 6 replies
  • 2 have this problem
  • 3 views
  • Last reply by nette1670

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I have had Thunderbird email for a number of years but here lately, it opens on the TRASH folder instead of the inbox. How can I fix this please? I am running Windows 10

I have had Thunderbird email for a number of years but here lately, it opens on the TRASH folder instead of the inbox. How can I fix this please? I am running Windows 10

All Replies (6)

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TB should open in the same folder that was open when TB was last closed. If it doesn't work, select Help/Troubleshooting Information, click Open Folder to open the profile in File Explorer, close TB, and delete or rename session.json. Restart TB and see if it reopens to the last opened folder.

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No sorry but thanks. It still opens on the trash folder. It didn't used to do that. I hate it. It doesn't matter which folder is open when I close the program, it still opens on TRASH. If anyone else has an idea, please help.

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Do use a program like CCleaner and apply it to the TB profile folder?

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Sorry, no I don't have CCleaner. what is it for? I hope someone can help me, it is very aggravating.

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Start TB in safe mode (hole Shift when you launch TB) and see if it opens in the last opened folder. Do a few tests, and if works properly, reply here.

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No, sorry. It still does it. I can't figure out why it started doing it. It never did it before. Just like the last month. Driving me absolutely crazy. Thanks for trying tho.