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How do I clear the cache from my Firefox Browser?

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

ruthand13
ruthand13
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I've gone to settings on Firefox and cleared the cache under private data. I still can't my Ipsy account password. Somebody from Ipsy said to clear my cache bc it won't take the numbers and letters they are sending me. How can I tell if it's cleared? Maybe it's something else.

I've gone to settings on Firefox and cleared the cache under private data. I still can't my Ipsy account password. Somebody from Ipsy said to clear my cache bc it won't take the numbers and letters they are sending me. How can I tell if it's cleared? Maybe it's something else.

All Replies (4)

FredMcD
FredMcD
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ruthand13 said

I still can't my Ipsy account password

Can't what? Are you looking for the Password Manager?

Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox 56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.

WestEnd
WestEnd
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Is that from your ISP or what is that?

FredMcD
FredMcD
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ruthand13 said

it won't take the numbers and letters they are sending me

What are you talking about here?

ruthand13 said

How can I tell if it's cleared (cache)?

How to clear the Firefox cache {web link}

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window