Firefox continually crashes. The Crash Reports state:
Firefox continually crashes. I have updated drivers for everything that I can. Started in Safe Mode and still does it.
The Crash Reports state: bp-4b92db87-b145-470d-9280-e24050190218 19/02/2019, 9:51 am bp-023bae85-1677-48bd-92a4-b20860190218 19/02/2019, 8:22 am bp-1613c9ad-d0db-4a1d-9c7c-709380190218 19/02/2019, 8:21 am bp-d36fd399-e6eb-4aca-b381-3a38d0190218 19/02/2019, 6:40 am
All Replies (6)
bp-4b92db87-b145-470d-9280-e24050190218 bp-023bae85-1677-48bd-92a4-b20860190218 bp-1613c9ad-d0db-4a1d-9c7c-709380190218
Signature: mozilla::Vector<T>::growStorageBy
Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION
tmmon64.dll = Trend Micro UMH Monitor Engine
TmUmEvt64.dll = Trend Micro Eyes
This is for Sumo's Related Bugs 1455595 NEW --- Crash in mozilla::Vector<T>::growStorageBy
The problem could be with the Trend Micro software. Do you know what this is?
Can you check with their support? As a test, disable Trend Micro.
Yep, I went into the Trend Micro Console and there is no way to disable the program. I may try to uninstall and see what happens. Thanks for your time.
I removed Trend altogether and installed AVG but firefox still crashes. Todays crash report: bp-0d852276-ab5c-47d9-9147-a5d7e0190221 21/02/2019, 7:46 bp-6aafb71f-aff6-4d5c-9775-981810190221 21/02/2019, 6:57 bp-3a7396f6-1c2b-4039-8c23-80eb10190221 21/02/2019, 6:51 bp-59d58025-f408-411d-92a0-a79570190220 20/02/2019, 5:37
I called for more help
bp-0d852276-ab5c-47d9-9147-a5d7e0190221
Signature: mozilla::Vector<T>::growStorageBy
Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION
This is for Sumo's Related Bugs 1455595 NEW --- Crash in mozilla::Vector<T>::growStorageBy