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Can not reply to sender

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by JP_Savage

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OS is windows 10 Thunderbird Updated to 60.3.0 this morning

Any received email, if I Reply to sender there is no addressee in the address bar. I need to manually address it to the sender. No subject (Subject blank) I have to add subject. Can not type at all in body of email. Can not move cursor to body of email. If I start a new email, can not type at all in body of email. Can not move cursor to body of email.

There is no minus or X in main Thunderbird window. Need to shut down with task manager.

Restarted Thunderbird. Twice Rebooted PC once.

OS is windows 10 Thunderbird Updated to 60.3.0 this morning Any received email, if I Reply to sender there is no addressee in the address bar. I need to manually address it to the sender. No subject (Subject blank) I have to add subject. Can not type at all in body of email. Can not move cursor to body of email. If I start a new email, can not type at all in body of email. Can not move cursor to body of email. There is no minus or X in main Thunderbird window. Need to shut down with task manager. Restarted Thunderbird. Twice Rebooted PC once.

Chosen solution

No idea what enigmail is. Never installed it.

Only add on installed is theme and font size changer for thunder bird.

Also just noticed before your response, when I open preferences, the window is blank. Nothing in it. No way to change any of them.

Just restarted with add ons disabled. Seems I can now do reply to sender as before the upgrade. So the problem seems to be solved. Thank you

I will get all add ons uninstalled before I fire it up again.

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All Replies (7)

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Do you have enigmail installed?

Does problem go away if you do

 Help > Restart with add-ons disabled ?
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Chosen Solution

No idea what enigmail is. Never installed it.

Only add on installed is theme and font size changer for thunder bird.

Also just noticed before your response, when I open preferences, the window is blank. Nothing in it. No way to change any of them.

Just restarted with add ons disabled. Seems I can now do reply to sender as before the upgrade. So the problem seems to be solved. Thank you

I will get all add ons uninstalled before I fire it up again.

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Just installed the newer version of Theme Font and font size changer addon for TB. Was suppose to be fixed. But same thing happened. Could not reply to sender or type a new email. Uninstalled it (Disabled it) and all is well again.

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Which version of Theme Font & Size Changer do you have? The 'fixed' version works here in TB 60.3:

https://addons.thunderbird.net/en-us/thunderbird/addon/theme-font-size-changer-fixed/

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That was the version (In your link) I just installed and the same problem came up. Deleted it and TB worked again. I have TB 60.3.0 also. Wonder why it did not work? I have no other add ons installed.

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Try this: run TB in safe mode (hold Shift when you launch TB), then check 'Reset toolbars and controls' and click 'Make changes and restart'. With TB now running in normal mode, install the TF&SC-fixed add-on and see if the Reply window works properly.

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TB working OK now. I do not see a need for the addon at this time. TB seems to display fonts OK, and I can resize when needed through TB. I do appreciate your efforts.