H264 video codec by cisco
Hi
I am using the latest firefox version on windows 10. After the installation, I am not able to see h264 cisco codec getting enabled. I searched on the internet and found that there were few issues in the earlier releases but later they were fixed.
But on the current release I still see the problem
Can you please help to resolve the issue?
Many thanks in advance Pankaj Hirlekar
All Replies (7)
You don't list what FF version your using?
Hi Pankaj, the Cisco plugin isn't usually critical, it is used for WebRTC web applications like Google Voice. I don't know why Firefox is having trouble retrieving/installing it on your system.
Widevine would be used for DRM-protected content. Sometimes there are problems downloading Widevine that we can't explain. Maybe a firewall or intermediary filter blocks it. ??
If there are issues playing MP4 media in Firefox's HTML5 player, check out: Fix video and audio problems on Firefox for Windows N editions.
jscher2000 said
Hi Pankaj, the Cisco plugin isn't usually critical, it is used for WebRTC web applications like Google Voice. I don't know why Firefox is having trouble retrieving/installing it on your system. Widevine would be used for DRM-protected content. Sometimes there are problems downloading Widevine that we can't explain. Maybe a firewall or intermediary filter blocks it. ?? If there are issues playing MP4 media in Firefox's HTML5 player, check out: Fix video and audio problems on Firefox for Windows N editions.
I am working on a video application and it uses WebRtc. To run the application we need Firefox browser because in the firefox window we are seeing the video. If the plug in is disabled, the video quality is not good. Thats why we wanted to enable it.
Since those aren't from FF/Mozilla you might have to contact their support about updating their Addon to work with FF and what your asking it to do.
Hi Pankaj, can any of your machines download the plugin?
The only place I can think of within Firefox to check for potentially related error messages is the Browser Console, which accumulates tons of messages related to browsing and add-on activity, making it sometimes difficult to find relevant messages. For reference, this is the article on the Browser Console:
https://developer.mozilla.org/docs/Tools/Browser_Console
Depending on your Firefox's installation folder, one of these would be the command to start Firefox and immediately launch the Browser Console, which would give you the best chance of seeing any start-up related messages (although, no guarantee):
- "C:\Program Files\Mozilla Firefox\firefox.exe" -jsconsole
- "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -jsconsole
You could use the Windows "Run" dialog (Windows key + r) to submit that.
WestEnd said
Since those aren't from FF/Mozilla you might have to contact their support about updating their Addon to work with FF and what your asking it to do.
You may not be aware of the collaboration between Mozilla and Cisco on the OpenH264 Plugin for almost five years now.
https://support.mozilla.org/en-US/kb/open-h264-plugin-firefox https://blogs.cisco.com/collaboration/ciscos-openh264-now-part-of-firefox https://blog.mozilla.org/blog/2013/10/30/video-interoperability-on-the-web-gets-a-boost-from-ciscos-h-264-codec/