We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After the Windows was updated and tried to enter the synchronization, nothing happened. What to do?

Konstantin111111111
Konstantin111111111
more options

Made a clean update of Windows. Download Mozilla. After that I tried to go into synchronization, but the browser did not synchronize and wrote: "the last synchronization: January 1". Usually you need to log in to the old devices and confirm the synchronization, but I can not do this because the new and old device is the same! Just after the update, the name changed. What now?

Made a clean update of Windows. Download Mozilla. After that I tried to go into synchronization, but the browser did not synchronize and wrote: "the last synchronization: January 1". Usually you need to log in to the old devices and confirm the synchronization, but I can not do this because the new and old device is the same! Just after the update, the name changed. What now?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

What about any other device that is connected to the Firefox Account? Does Sync still work on that device?