Cannont log in to Outlook after changing password
After changing my password in Outlook, Thunderbird can no longer log in. I have deleted the old password entry in password manager, restarted TB and entered the new password, but it doesn't work.
Chosen solution
Given Hotmail have recently changed the recommended servers (again) I suggest you confirm in your setting in Thunderbird the serer settings match those in your Hotmail web account. (Microsoft now personalize them.)
Read this answer in context 👍 0All Replies (4)
you changed your password, did you also implement two factor authentication where it sends you a password/pin to your phone
No I didn't implement 2 factor verification. I also don't have a problem retrieving outlook email on my phone using the Spark app.
Chosen Solution
Given Hotmail have recently changed the recommended servers (again) I suggest you confirm in your setting in Thunderbird the serer settings match those in your Hotmail web account. (Microsoft now personalize them.)
Although I don't have two step authentication, I used and app password and that worked. thanks for your help.