We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not connect to my Gmail accounts runing THunderbisrd v.52 under Win 10 Home

more options

Can not connect to my Gmail accounts running Thunderbird v.52 under Win 10 Home. I have POP protocol for all of them and Gmail side is setup for "POP enable". Issue has started when I moved Thunderbird from old laptop with Win 7 Professional to new one with Win 10 Home. Tested old laptop with Thunderbird v.52 on Win 7 Professional - works just fine.

Tested with antivirus off (I have ESET) - did not help either. Tested with Safe mode and Add-ons disabled - did not help Tested under Win 7 compatibility mode - did not help

Can not connect to my Gmail accounts running Thunderbird v.52 under Win 10 Home. I have POP protocol for all of them and Gmail side is setup for "POP enable". Issue has started when I moved Thunderbird from old laptop with Win 7 Professional to new one with Win 10 Home. Tested old laptop with Thunderbird v.52 on Win 7 Professional - works just fine. Tested with antivirus off (I have ESET) - did not help either. Tested with Safe mode and Add-ons disabled - did not help Tested under Win 7 compatibility mode - did not help

All Replies (1)

more options

You should not be using POP3 with GMail.

See this KB article for GMail integration in Thunderbird, it has detailed information on setup and other particularities.