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Opens an empty window when clicking on a link from a third-party program

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  • Last reply by Driglu4it

Opens an empty window when clicking on a link from a third-party program. Installed from the site (unpacked in /usr/lib/). Operating system Linux Mint 18.2

Opens an empty window when clicking on a link from a third-party program. Installed from the site (unpacked in /usr/lib/). Operating system Linux Mint 18.2

All Replies (2)

Driglu4it said

Opens an empty window when clicking on a link from a third-party program. Installed from the site (unpacked in /usr/lib/). Operating system Linux Mint 18.2

Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues.

Would it not be useful to tell us what third party program it is or is it all 3rd party programs ?

https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes

Any program (for example thunderbird).

System information:

System: Host: driglu4it-A17W8 Kernel: 4.11.0-14-generic x86_64 (64 bit gcc: 5.4.0)

          Desktop: Cinnamon 3.4.6 (Gtk 3.18.9-1ubuntu3.3+zorin1) dm: lightdm
          Distro: Linux Mint 18.2 Sonya

Machine: System: PEGATRON (portable) product: A17W8 v: 1.0

          Mobo: PEGATRON model: A17W8 v: 1.0 Bios: American Megatrends v: 507 date: 03/12/2013

CPU: Dual core Intel Core i5-3230M (-HT-MCP-) cache: 3072 KB

          flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10376
          clock speeds: min/max: 1200/3200 MHz 1: 1207 MHz 2: 1207 MHz 3: 1392 MHz 4: 1227 MHz

Graphics: Card-1: Intel 3rd Gen Core processor Graphics Controller bus-ID: 00:02.0 chip-ID: 8086:0166

          Card-2: NVIDIA GK107M [GeForce GT 640M] bus-ID: 01:00.0 chip-ID: 10de:0fd2
          Display Server: X.Org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
          Resolution: 1600x900@59.98hz
          GLX Renderer: Mesa DRI Intel Ivybridge Mobile
          GLX Version: 3.0 Mesa 17.0.7 Direct Rendering: Yes

Audio: Card Intel 7 Series/C210 Series Family High Definition Audio Controller

          driver: snd_hda_intel bus-ID: 00:1b.0 chip-ID: 8086:1e20
          Sound: Advanced Linux Sound Architecture v: k4.11.0-14-generic

Network: Card-1: Qualcomm Atheros AR9485 Wireless Network Adapter

          driver: ath9k bus-ID: 03:00.0 chip-ID: 168c:0032
          IF: wlp3s0 state: up mac: <filter>
          Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
          driver: r8169 v: 2.3LK-NAPI port: d000 bus-ID: 04:00.0 chip-ID: 10ec:8168
          IF: enp4s0 state: down mac: <filter>

Drives: HDD Total Size: 626.1GB (38.2% used)

          ID-1: /dev/sda model: ST500LT012 size: 500.1GB serial: S3PDWYMG
          ID-2: /dev/sdb model: SanDisk_SDSSDP12 size: 126.0GB serial: 152928400995

Partition: ID-1: / size: 108G used: 68G (67%) fs: ext4 dev: /dev/sdb2

          ID-2: swap-1 size: 8.46GB used: 0.00GB (0%) fs: swap dev: /dev/sdb3

RAID: System: supported: N/A

          No RAID devices: /proc/mdstat, md_mod kernel module present
          Unused Devices: none

Sensors: System Temperatures: cpu: 60.0C mobo: N/A

          Fan Speeds (in rpm): cpu: N/A

Repos: Active apt sources in file: /etc/apt/sources.list.d/andrew-crew-kuznetsov-xneur-stable-xenial.list

          deb http: //ppa.launchpad.net/andrew-crew-kuznetsov/xneur-stable/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/andrew-crew-kuznetsov/xneur-stable/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/atareao-telegram-xenial.list
          deb http: //ppa.launchpad.net/atareao/telegram/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/atareao/telegram/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/bumblebee-testing-xenial.list
          deb http: //ppa.launchpad.net/bumblebee/testing/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/bumblebee/testing/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/fossfreedom-rhythmbox-plugins-xenial.list
          deb http: //ppa.launchpad.net/fossfreedom/rhythmbox-plugins/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/fossfreedom/rhythmbox-plugins/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/google-chrome.list
          deb [arch=amd64] http: //dl.google.com/linux/chrome/deb/ stable main
          Active apt sources in file: /etc/apt/sources.list.d/graphics-drivers-ppa-xenial.list
          deb http: //ppa.launchpad.net/graphics-drivers/ppa/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/graphics-drivers/ppa/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/libreoffice-ppa-xenial.list
          deb http: //ppa.launchpad.net/libreoffice/ppa/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/libreoffice/ppa/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/mozillateam-firefox-next-xenial.list
          deb http: //ppa.launchpad.net/mozillateam/firefox-next/ubuntu zesty main
          deb-src http: //ppa.launchpad.net/mozillateam/firefox-next/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
          deb http: //mirror.yandex.ru/linuxmint-packages sonya main upstream import backport romeo
          deb http: //mirror.yandex.ru/ubuntu xenial main restricted universe multiverse
          deb http: //mirror.yandex.ru/ubuntu xenial-updates main restricted universe multiverse
          deb http: //mirror.yandex.ru/ubuntu xenial-backports main restricted universe multiverse
          deb http: //security.ubuntu.com/ubuntu/ xenial-security main restricted universe multiverse
          deb http: //archive.canonical.com/ubuntu/ xenial partner
          Active apt sources in file: /etc/apt/sources.list.d/opera-developer.list
          deb https: //deb.opera.com/opera-developer/ stable non-free #Opera Browser (final releases)
          Active apt sources in file: /etc/apt/sources.list.d/opera-stable.list
          deb https: //deb.opera.com/opera-stable/ stable non-free #Opera Browser (final releases)
          Active apt sources in file: /etc/apt/sources.list.d/playonlinux.list
          deb http: //deb.playonlinux.com/ oneiric main
          Active apt sources in file: /etc/apt/sources.list.d/plushuang-tw-uget-stable-xenial.list
          deb http: //ppa.launchpad.net/plushuang-tw/uget-stable/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/plushuang-tw/uget-stable/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/ubuntu-mozilla-daily-firefox-aurora-xenial.list
          deb http: //ppa.launchpad.net/ubuntu-mozilla-daily/firefox-aurora/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/ubuntu-mozilla-daily/firefox-aurora/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/vscode.list
          deb [arch=amd64] http: //packages.microsoft.com/repos/vscode stable main
          Active apt sources in file: /etc/apt/sources.list.d/webupd8team-brackets-xenial.list
          deb http: //ppa.launchpad.net/webupd8team/brackets/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/webupd8team/brackets/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/webupd8team-y-ppa-manager-xenial.list
          deb http: //ppa.launchpad.net/webupd8team/y-ppa-manager/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/webupd8team/y-ppa-manager/ubuntu xenial main
          Active apt sources in file: /etc/apt/sources.list.d/zorinos-patches-xenial.list
          deb http: //ppa.launchpad.net/zorinos/patches/ubuntu xenial main
          deb-src http: //ppa.launchpad.net/zorinos/patches/ubuntu xenial main

Info: Processes: 246 Uptime: 1 day Memory: 4424.8/7862.8MB

          Init: systemd v: 229 runlevel: 5 default: 2 Gcc sys: 5.4.0

Client: Unknown python2.7 client inxi: 2.2.35