Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop this?

  • 3 replies
  • 5 have this problem
  • 7 views
  • Last reply by Paul

Updated to version 56.0 and now every time I open FF for the 1st time after booting up my PC i get the following screen. This happens instead of FF going to my homepage. Thanks

Updated to version 56.0 and now every time I open FF for the 1st time after booting up my PC i get the following screen. This happens instead of FF going to my homepage. Thanks
Attached screenshots

Chosen solution

Hi

We believe that this issue may be caused by Ccleaner altering or deleting your Firefox session information.

If you go into the Ccleaner settings and exclude Firefox session information from being included when Ccleaner is run, it should stop this issue from happening.

If you are wanting to remove the browsing history when you leave Firefox, this article should help.

Read this answer in context 👍 0

All Replies (3)

Hi

Do you have Ccleaner installed?

Yes, use it regularly. This screen has never been an issue until updating to version 56.0

Chosen Solution

Hi

We believe that this issue may be caused by Ccleaner altering or deleting your Firefox session information.

If you go into the Ccleaner settings and exclude Firefox session information from being included when Ccleaner is run, it should stop this issue from happening.

If you are wanting to remove the browsing history when you leave Firefox, this article should help.