My e-mails became unreadable, the format is just a string of characters
From - Fri Jun 23 13:18:13 2017 X-Account-Key: account4 X-UIDL: AIy/imIACIM9WU12FAh/yPcthLo X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: X-Apparently-To: [email protected]; Fri, 23 Jun 2017 20:12:04 +0000 Return-Path: <[email protected]> Received-SPF: pass (domain of sparkpostmail.com designates 52.39.255.172 as permitted sender) X-YMailISG: DNRTOBcWLDu36Z0qa_K3FpamhYGFIIthSZFe0GsRBugYP794
EDoR4P9DvsrLYydRk9CMRa0WDyCRZUdxQamN8S8VZHEtrulkZJX1YTaVoI4b
Chosen solution
That's a header, or part of it. Are you saying there is no useful content at all?
In the main menu, View|Headers|Normal will reduce the amount of header information shown. Yours might be set to "All" instead of "Normal".
If that doesn't improve things then it's possible that your index is corrupted. The usual fix for this is to select the folder, right click, select Properties and then Repair Folder. However I would urge you to make a backup of your profile first, in case the repair process makes things worse.
Read this answer in context 👍 1All Replies (2)
Chosen Solution
That's a header, or part of it. Are you saying there is no useful content at all?
In the main menu, View|Headers|Normal will reduce the amount of header information shown. Yours might be set to "All" instead of "Normal".
If that doesn't improve things then it's possible that your index is corrupted. The usual fix for this is to select the folder, right click, select Properties and then Repair Folder. However I would urge you to make a backup of your profile first, in case the repair process makes things worse.
thanks i resolved the problem yesterday but this verifies that indeed this was the problem. thanks