We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to change the email address associated with my Firefox account. How do I do this?

  • 1 reply
  • 11 have this problem
  • 4 views
  • Last reply by John99

more options

I have had my firefox account for years. The email address associated with it is not functioning anymore due to massive technical difficulties from the service provider.

I need to change the email address associated with my account.

How do I do this?

Thanks! Kirsten

I have had my firefox account for years. The email address associated with it is not functioning anymore due to massive technical difficulties from the service provider. I need to change the email address associated with my account. How do I do this? Thanks! Kirsten

All Replies (1)

more options

Basically stop using Sync removing all devices and start again with a new email address. Note if you sync all the devices on the old service before you start a new one you are less likely to have problems. Also note the advice about still backing up your profile. In particular if you use Sync to Sync bookmarks I personally would take the precaution of backing them up on the main computer on a regular basis maybe every month because Sync can have issues occaisionally and could baddly corupt your Bookmarks. See