Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

User email address does not exist anymore, how can i verify if I no longer get emails from the email address? Plse don't ask me to create a new user account!

more options

Hi,

I discontinued hosting from my service provider. They cancelled my service and so I no longer have access to my website or the email addresses on its domain.

I tried to change all of my email addresses before the cancellation but forgot to do it on firefox.

Firefox on my android is asking me to verify before it will synch. I can't even change my email address?

How do I fix this?

Please don't ask me to create a new user account, all of my bookmarks and settings through synch are on the account I can't verify on.

Thanks, Myles

Hi, I discontinued hosting from my service provider. They cancelled my service and so I no longer have access to my website or the email addresses on its domain. I tried to change all of my email addresses before the cancellation but forgot to do it on firefox. Firefox on my android is asking me to verify before it will synch. I can't even change my email address? How do I fix this? Please don't ask me to create a new user account, all of my bookmarks and settings through synch are on the account I can't verify on. Thanks, Myles

All Replies (1)

more options

Sorry, you can't change the email address for a Firefox Account for Sync. You'll need to create a new account to be able to continue using Sync; but that shouldn't be a problem as your Firefox data is on your devices and that data won't be changed by connecting to a new Sync account.