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Since I updated Thunderbird on Windows 7 Pro Dell laptop I am only able to send email from my primary email account.

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  • Last reply by CameronB

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Since I updated Thunderbird on Windows 7 Pro Dell laptop I am only able to send email from my primary email account. I have two email accounts that I use on Thunderbird. Both email accounts can receive emails just fine. I have another Windows 7 desktop computer on the same LAN and Thunderbird works fine sending and receiving the same email as on my laptop. I did not update Thunderbird on this computer. I have tried re-installing TB on my laptop three times but the problem persists. I even deleted the secondary account once before the re-install so it would not be imported back into the new install of Thunderbird, but still the secondary account can not send a email. The error message the new program gives me is this, "Connected to mymailserver.com" with the progress bar showing 100% completion. This message goes for a while till my SMTP mail server times out and I get a SMTP server time-out error message.

Since I updated Thunderbird on Windows 7 Pro Dell laptop I am only able to send email from my primary email account. I have two email accounts that I use on Thunderbird. Both email accounts can receive emails just fine. I have another Windows 7 desktop computer on the same LAN and Thunderbird works fine sending and receiving the same email as on my laptop. I did not update Thunderbird on this computer. I have tried re-installing TB on my laptop three times but the problem persists. I even deleted the secondary account once before the re-install so it would not be imported back into the new install of Thunderbird, but still the secondary account can not send a email. The error message the new program gives me is this, "Connected to mymailserver.com" with the progress bar showing 100% completion. This message goes for a while till my SMTP mail server times out and I get a SMTP server time-out error message.

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I am only able to send email from my primary email account.
This message goes for a while till my SMTP mail server times out and I get a SMTP server time-out error message.

SMTP is for sending messages. Do you have problems sending or receiving? What is the exact error message?

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I am having a problem with sending from my secondary email account(s) only. My primary still sends email. My non-updated Thunderbird sends email from all my secondary email accounts.

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Chosen Solution

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Fixed problem by changing the SMTP port to 465. Port was set to 587. Thank you so much for your help!