hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Application Basics

Name: Firefox Version: 45.0.2 Build ID: 20160407164938 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range)

Extensions

Name: Adblock Plus Version: 2.7.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Firefox Hello Beta Version: 1.1.14 Enabled: true ID: [email protected]

Name: IDM integration Version: 6.25.14 Enabled: true ID: [email protected]

Name: TinEye Reverse Image Search Version: 1.2.1 Enabled: true ID: [email protected]

Name: NoScript Version: 2.9.0.11 Enabled: false ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Graphics

Adapter Description: NVIDIA GeForce 6150SE nForce 430 Adapter Drivers: nvd3dum Adapter RAM: 128 Asynchronous Pan/Zoom: none Device ID: 0x03d0 DirectWrite Enabled: false (6.2.9200.17568) Driver Date: 1-31-2013 Driver Version: 9.18.13.783 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics card because of unresolved driver issues. Subsys ID: 2a58103c Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce 6150SE nForce 430 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.manager.alertOnEXEOpen: false browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.restore_on_demand: false browser.sessionstore.upgradeBackup.latestBuildID: 20160123151951 browser.startup.homepage: https://mysearch.avg.com/?cid={EC026130-C9DD-46AD-9009-1D8344777A55}&mid=d87e0ae02e8647d2993ad152ba04af4e-b9245c7a5cf084 browser.startup.homepage_override.buildID: 20160407164938 browser.startup.homepage_override.mstone: 45.0.2 browser.tabs.warnOnClose: false browser.urlbar.userMadeSearchSuggestionsChoice: true dom.apps.reset-permissions: true dom.max_chrome_script_run_time: 0 dom.max_script_run_time: 0 dom.mozApps.used: true extensions.lastAppVersion: 45.0.2 font.internaluseonly.changed: false general.autoScroll: false gfx.crash-guard.d3d11layers.appVersion: 43.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x03d0 gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.783 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.glcontext.appVersion: 44.0 gfx.crash-guard.glcontext.deviceID: 0x03d0 gfx.crash-guard.glcontext.driverVersion: 9.18.13.783 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.crash-guard.status.glcontext: 2 gfx.direct2d.disabled: true gfx.driver-init.appVersion: 42.0 gfx.driver-init.deviceID: 0x03d0 gfx.driver-init.driverVersion: 9.18.13.783 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.acceleration.disabled: true media.eme.enabled: false media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1454085747 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160407164938 media.gmp-manager.lastCheck: 1461605548 media.hardware-video-decoding.failed: false media.webrtc.debug.aec_log_dir: C:\Users\sab\AppData\Local\Temp/ media.webrtc.debug.log_file: C:\Users\sab\AppData\Local\Temp/WebRTC.log network.auth.allow-subresource-auth: 2 network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1461424965 places.history.expiration.transient_current_max_pages: 50294 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npadobeaamdetect: 0 plugin.state.npeagleget: 2 plugin.state.npeagleget64: 2 plugin.state.nppdf: 0 plugin.state.npvlc: 0 print.printer_Canon_MG4200_series_Printer.print_bgcolor: false print.printer_Canon_MG4200_series_Printer.print_bgimages: false print.printer_Canon_MG4200_series_Printer.print_colorspace: print.printer_Canon_MG4200_series_Printer.print_command: print.printer_Canon_MG4200_series_Printer.print_downloadfonts: false print.printer_Canon_MG4200_series_Printer.print_duplex: 1515870810 print.printer_Canon_MG4200_series_Printer.print_edge_bottom: 0 print.printer_Canon_MG4200_series_Printer.print_edge_left: 0 print.printer_Canon_MG4200_series_Printer.print_edge_right: 0 print.printer_Canon_MG4200_series_Printer.print_edge_top: 0 print.printer_Canon_MG4200_series_Printer.print_evenpages: true print.printer_Canon_MG4200_series_Printer.print_footercenter: print.printer_Canon_MG4200_series_Printer.print_footerleft: &PT print.printer_Canon_MG4200_series_Printer.print_footerright: &D print.printer_Canon_MG4200_series_Printer.print_headercenter: print.printer_Canon_MG4200_series_Printer.print_headerleft: &T print.printer_Canon_MG4200_series_Printer.print_headerright: &U print.printer_Canon_MG4200_series_Printer.print_in_color: true print.printer_Canon_MG4200_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MG4200_series_Printer.print_margin_left: 0.5 print.printer_Canon_MG4200_series_Printer.print_margin_right: 0.5 print.printer_Canon_MG4200_series_Printer.print_margin_top: 0.5 print.printer_Canon_MG4200_series_Printer.print_oddpages: true print.printer_Canon_MG4200_series_Printer.print_orientation: 0 print.printer_Canon_MG4200_series_Printer.print_page_delay: 50 print.printer_Canon_MG4200_series_Printer.print_paper_data: 1 print.printer_Canon_MG4200_series_Printer.print_paper_height: 11.00 print.printer_Canon_MG4200_series_Printer.print_paper_name: print.printer_Canon_MG4200_series_Printer.print_paper_size_type: 0 print.printer_Canon_MG4200_series_Printer.print_paper_size_unit: 0 print.printer_Canon_MG4200_series_Printer.print_paper_width: 8.50 print.printer_Canon_MG4200_series_Printer.print_plex_name: print.printer_Canon_MG4200_series_Printer.print_resolution: 1515870810 print.printer_Canon_MG4200_series_Printer.print_resolution_name: print.printer_Canon_MG4200_series_Printer.print_reversed: false print.printer_Canon_MG4200_series_Printer.print_scaling: 1.00 print.printer_Canon_MG4200_series_Printer.print_shrink_to_fit: true print.printer_Canon_MG4200_series_Printer.print_to_file: false print.printer_Canon_MG4200_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MG4200_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MG4200_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MG4200_series_Printer.print_unwriteable_margin_top: 0 privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.donottrackheader.enabled: true privacy.sanitize.migrateClearSavedPwdsOnExit: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true security.OCSP.enabled: 0 services.sync.declinedEngines: services.sync.engine.prefs.modified: false services.sync.lastPing: 1461602191 services.sync.lastSync: Mon Apr 25 2016 10:32:57 GMT-0700 (Pacific Standard Time) services.sync.numClients: 1 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1461107109

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.12 Version in use: 4.12

NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1

Experimental Features

thanks, could you try to enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named network.http.max-persistent-connections-per-server: - right-click and reset that entry to the default value.

in addition, please also run a scan of your system with different security tools like the free version of malwarebytes and adwcleaner...

Ok ive reset to its default value and i recently ran malwarebytes to see and no threats came back.

SassinPr0ph3cy said

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range)

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

It's puzzling that in the short time between your post and your reply with details that Firefox changed its version id from:

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:44.0) Gecko/20100101 Firefox/44.0

to

User Agent: Mozilla/5.0 (Windows NT 6.1; rv:45.0) Gecko/20100101 Firefox/45.0

Did Firefox restart during that interval and complete a pending update? Or is it reporting different things at different times -- which would be very unexpected?

I manually downloaded the update and yes it did restart.

Seems firefox pushed out another update yet still It claims "up to date"...

does it make a difference if you refresh firefox?

Thank you phililpp That seemed to work