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cant find all imap folder

  • 4 replies
  • 5 have this problem
  • 30 views
  • Last reply by luiz.esf

luiz.esf
luiz.esf
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Hello,

I have 2 gmail accounts on Thunderbird now. I having problem to make the IMAP show all my folder from gmail. On one of the accounts when checking the subscribed folder I found all the folder (around 10 folders), but on the other account i found less than half of all folders I have o gmail (should have more than 20 folders). I can´t find a answer to this isseu.

Hello, I have 2 gmail accounts on Thunderbird now. I having problem to make the IMAP show all my folder from gmail. On one of the accounts when checking the subscribed folder I found all the folder (around 10 folders), but on the other account i found less than half of all folders I have o gmail (should have more than 20 folders). I can´t find a answer to this isseu.

Chosen solution

thanks for images - very helpful. re: The second image showing webmail I see that several folders have not been selected - 'Mostrar no imap' Odd - has google translated correctly? I was expecting to see 'Mostrar en imap' - 'Show in imap'. Please select the 'Mostrar no/en imap' checkbox for missing folders. If this option is not selected then gmail does not make them visible in imap connections. Notice how all the ones selected appear in Thunderbirds Folder Pane.


Then in Thunderbird. Right click on imap mail account name and select 'Subscribe' / Suscribir Click on 'Refresh' /Refrescar

This should then generate a more full list allowing you to subscribe to the missing folders.

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All Replies (4)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Maybe it is only showing subscribed folders. Try this: right click on imap mail account name in Folder Pane and select: Settings then select 'Server Settings' for the imap mail account click on 'Advanced' button uncheck 'show only subscribed folders' click on OK Click on OK

then see if you can subscribe to see more folders.

luiz.esf
luiz.esf Question owner
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Hi Toad,

Actually I already tried to check my subscribed folder, but the issue is that the folders doesn´t appear there too. I´m uploading some pictures to ilustrate.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Chosen Solution

thanks for images - very helpful. re: The second image showing webmail I see that several folders have not been selected - 'Mostrar no imap' Odd - has google translated correctly? I was expecting to see 'Mostrar en imap' - 'Show in imap'. Please select the 'Mostrar no/en imap' checkbox for missing folders. If this option is not selected then gmail does not make them visible in imap connections. Notice how all the ones selected appear in Thunderbirds Folder Pane.


Then in Thunderbird. Right click on imap mail account name and select 'Subscribe' / Suscribir Click on 'Refresh' /Refrescar

This should then generate a more full list allowing you to subscribe to the missing folders.

luiz.esf
luiz.esf Question owner
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thank you very much,

problem solved