My email certificate expired yesterday, was updated by provider but expired certificate still shows on certificate manager and renewed one does not - why?
My email certificate expired. I contacted my supplier who apologised. It was updated around 10.30 am yesterday. My certificate manager still shows the old certificate. In order to continue to use my email account, I added the details to the 'Exception' list thinking this would be temporary. I do not wish to continue to use via an Exception. How do I get the new certificate entered? Also, will this then over-ride the 'exception' or do I need to cancel that in some way? Thank you!
Chosen solution
Lynwoodcrafts said
The old, expired certificate, is still showing in my certificate manager.
I think you probably should delete that one.
I believe Firefox and Thunderbird do not normally add server certificates to the Certificate Manager, they simply check that the certificates were validly issued. Signing certificates are another matter: both programs may accumulate valid intermediate certificates on the Authorities tab of the Certificate Manager.
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My email certificate expired.
Please confirm that this is about your personal cert you use to authenticate with the server, and not your provider's server cert.
I added the details to the 'Exception' list
When you get an exception prompt, an error code is given. What's been the error code?
Thank you for taking the time to reply -
-I stupidly did not make a note of the error code and have not been prompted since.
- The certificate in question is, I believe, my provider's server certificate, details are listed under the 'servers' tab on the certificate manager. When I questioned the expiry with them they accepted the certificate had expired and said it would be renewed later that day. They confirmed, the following day, that it had been renewed. The old, expired certificate, is still showing in my certificate manager.
Chosen Solution
Lynwoodcrafts said
The old, expired certificate, is still showing in my certificate manager.
I think you probably should delete that one.
I believe Firefox and Thunderbird do not normally add server certificates to the Certificate Manager, they simply check that the certificates were validly issued. Signing certificates are another matter: both programs may accumulate valid intermediate certificates on the Authorities tab of the Certificate Manager.
Modified by jscher2000 - Support Volunteer
Thank you for your helpful answer