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we have a virus on thunderbird help emergency

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by christ1

unemarielepretre
unemarielepretre
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since yesterday we don't receive any emails anymore. We have differteent email accunt shared on each computers and no one one cant receive anything now. But i think that is because of a virus who can help me it's an emergency?!

since yesterday we don't receive any emails anymore. We have differteent email accunt shared on each computers and no one one cant receive anything now. But i think that is because of a virus who can help me it's an emergency?!

All Replies (2)

amanchesterman
amanchesterman
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Can you sign in to the accounts via webmail, using your browser rather than Thunderbird? Do you have other symptoms of virus infection on your machines?

christ1
christ1
  • Top 25 Contributor
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See https://support.mozilla.org/en-US/kb/cannot-receive-messages

What makes you believe you have a 'virus'?