We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox and Thunderbird missing profile after migrate from/to OSx 10.11.2

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by goldharv

goldharv
goldharv
more options

Have working Firefox 43.0.4 and Thunderbird 38.5.1 on OSx 10.11.2 MacBook Pro. Trying to migrate to an iMac. After using Migration Utility, all users get Profile Missing dialog box. Tried all solutions on Mozilla site, no change. Tried deleting/reinstalling Firefox application, all Firefox and Mozilla directories in ~/Library/Application Support/ and /Library. Still get the dialog box on for all users.

There has to be a way to throw away everything, during Firefox start up!

Once that's solved, I can copy the files/directories by hand or for that matter reconfigure Firefox/Thuderbird.

Have working Firefox 43.0.4 and Thunderbird 38.5.1 on OSx 10.11.2 MacBook Pro. Trying to migrate to an iMac. After using Migration Utility, all users get Profile Missing dialog box. Tried all solutions on Mozilla site, no change. Tried deleting/reinstalling Firefox application, all Firefox and Mozilla directories in ~/Library/Application Support/ and /Library. Still get the dialog box on for all users. There has to be a way to throw away everything, during Firefox start up! Once that's solved, I can copy the files/directories by hand or for that matter reconfigure Firefox/Thuderbird.

All Replies (1)

goldharv
goldharv Question owner
more options

Found the problem. Migration Assistant left ~/Library/Caches/ owned by root. Did a chown from terminal and all is good.