We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I try to download Firefox but download is interrupted every time.

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by Scribe

JosephLP
JosephLP
more options

I recently updated to windows 10. I want Firefox on my laptop. But every time I try to download it just about the time it would be finished it gets interrupted. It happens every time I try and resume or delete the downloader and try from scratch. My laptop well exceeds all system requirements.

I recently updated to windows 10. I want Firefox on my laptop. But every time I try to download it just about the time it would be finished it gets interrupted. It happens every time I try and resume or delete the downloader and try from scratch. My laptop well exceeds all system requirements.

All Replies (3)

fiest
fiest
more options

Hi there!

Please try to download standalone installer from C|NET, if online installer is created problem Hope this helps you.

JosephLP
JosephLP Question owner
more options

That did the same thing. Actually I think that's where the one I originally tried came from. It just keeps stalling at about 90% completion and stays in the same spot. At this point the setup program becomes totally unresponsive and wont even let me close it. Which is a problem when It comes time to shut down the computer.

Modified by JosephLP

Scribe
Scribe
more options

Hi, Firefox should only be downloaded from mozilla.org since from other sites it can come bundled with unwanted junk.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.