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when i fill out forms and hit submit nothing happens

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

tomtavella
tomtavella
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on some websites (Verizon, medicare) when I fill out forms or try to pay I hit the submit/pay/next button on the screen and nothing happens. I have to use internet explorer to use these sites

on some websites (Verizon, medicare) when I fill out forms or try to pay I hit the submit/pay/next button on the screen and nothing happens. I have to use internet explorer to use these sites

All Replies (2)

Muhammad_Faizan
Muhammad_Faizan
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Hello Check if your FireFox is up-to-date by going to 3 bars> open help menu > about Firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window