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TB won't enable printer properties options when selected

  • 3 replies
  • 3 have this problem
  • 7 views
  • Last reply by mark34108

mark34108
mark34108
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Suddenly a couple of weeks ago when I would select a message to print in TB and tried to select "Printer Properties", TB would not bring up/display the normal options, e.g., run fast, grayscale orinting, etc. I've been printing to pdf in order to print fast and grey scale once I have the pdf file. I try printing other files, other than TB, and the printer works fine. I went to the "errors" file and found multiple ones, e.g., "padding start", margin start", "mso-style-name", "mso-style-priority", "mso-style-type", "mso-style-link", etc., etc.

Have never had this problem before and so repeatable! I might get it to work after a reboot but then it comes back again.

Anyone help??

Thank you

Suddenly a couple of weeks ago when I would select a message to print in TB and tried to select "Printer Properties", TB would not bring up/display the normal options, e.g., run fast, grayscale orinting, etc. I've been printing to pdf in order to print fast and grey scale once I have the pdf file. I try printing other files, other than TB, and the printer works fine. I went to the "errors" file and found multiple ones, e.g., "padding start", margin start", "mso-style-name", "mso-style-priority", "mso-style-type", "mso-style-link", etc., etc. Have never had this problem before and so repeatable! I might get it to work after a reboot but then it comes back again. Anyone help?? Thank you

All Replies (3)

Matt
Matt
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MSO stands for Microsoft Office.

Clear the error console before trying to print. That is the only way to get errors that might be relevant.

mark34108
mark34108 Question owner
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Thanks Matt,

Just tried to print an e-mail message. Actually got to the point of selecting printer and printer properties, fast and b&w and hit "print". At bottom of screen, it showed "message loaded" but nothing happened.

I immediately went to the error console; too many to list!!!

The first two:

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'.

Time stamp: 4/21/2015 3:27:55 PM Warning: mutating the Prototype of an object will cause your code to run very slowly; instead create the object with the correct initial Prototype value using Object.create Source File: resource://gre/components/steelApplication.js Line 783

Time stamp: 4/21/2015 3:28:13 PM Warning: Unknown property 'padding-start". Declaration dropped. Source file: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.ee8b2e51e563.css Line: 1, Column: 2922 Source code: 1-1/2 more pages

Does this tell you anything?

Mark

mark34108
mark34108 Question owner
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Matt, The words "Prototype" were in dbl brackets, , , when I typed but went to red when I posted. Mark