We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Username and Password are correct and Thunderbird says they are incorrect. I can access mail through web client.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by christ1

sspedding
sspedding
more options

I have made sure email credentials are correct on the Mail Server. I can access mail through a web client using the email credentials I am inputting however Thunderbird will not let me configure the account saying the username and password might be incorrect.

I have made sure email credentials are correct on the Mail Server. I can access mail through a web client using the email credentials I am inputting however Thunderbird will not let me configure the account saying the username and password might be incorrect.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Is this a Gmail account?