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Why would i get 'The Connection Is Untrusted' when i attempt to go to the Mozilla support page? Why not put something in the error log specifically for this?

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  • Last reply by Hanbaal

Hanbaal
Hanbaal
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Because i'm connecting to a Mozilla site with firefox 'Untrusted' seems unnecessary. If i were a Mozilla browser i'd trust that site. I reinstalled Mozilla and it fixed the problem. Seemed an odd error though.

Because i'm connecting to a Mozilla site with firefox 'Untrusted' seems unnecessary. If i were a Mozilla browser i'd trust that site. I reinstalled Mozilla and it fixed the problem. Seemed an odd error though.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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This is this support article: "This Connection is Untrusted" error message appears - What to do...

I am surprised that reinstalling Firefox fixed this. Perhaps a file got corrupted during the previous upgrade?

There are many reasons that an SSL certificate might not be considered trustworthy, but at this point, I don't think we'll be able to investigate the exact reason you had that problem since it won't be possible to re-create it.

Hanbaal
Hanbaal Question owner
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Yes, really odd that fixed it. Hmm... i really should have submitted this question before i reinstalled!